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I’m Maria Clarissa Santos

Virtual Assistant Inbox & calendar management Social media management

Maria Clarissa Santos

Maria Clarissa Santos

Available for work

Hello, I’m Maria Clarissa Santos, Virtual Assistant based in Imus, Cavite.

I’m a detail-oriented virtual assistant with 5 years of experience helping busy business owners, coaches and real estate teams stay organized. I manage inboxes, calendars, customer support and social media so my clients can focus on growing their business.

I’m known for fast replies, clear updates and systems that keep working even when I’m offline. I work comfortably with US and Australian time zones.

  • Inbox & calendar management
  • Social media management
  • Data entry & reports

Services

What I can do for you

  • Inbox & calendar management

    • Daily inbox sorting, replies and follow-ups
    • Meeting scheduling across US, AU and PH time zones
    • A short daily summary of what needs your decision
    From ₱18,000/month
  • Social media management

    • Monthly content calendar
    • Post design in Canva using your brand colors
    • Scheduling and replying to comments and messages
  • Data entry & reports

    • CRM and spreadsheet clean-up
    • Weekly sales and expense reports
    • Product or listing uploads
    ₱300/hour

Resume

Experience and education

Experience

  1. Mar 2023 – Present

    Executive Virtual Assistant

    BrightPath Coaching LLC · Remote (US-based client)

    • Manage the CEO’s inbox of 150+ emails a day and keep it at inbox zero
    • Schedule 40+ client calls a week across 3 time zones
    • Prepare weekly reports on sales calls, sign-ups and refunds
    • Onboard new clients and send welcome packets within 24 hours
  2. Jun 2021 – Feb 2023

    Real Estate Virtual Assistant

    Coastline Realty Group · Remote (Australia)

    • Updated 1,200+ contacts in the CRM and removed duplicates
    • Called and qualified 60 new leads a week
    • Created property listings and social media posts
  3. Feb 2019 – May 2021

    Customer Service Representative

    Teleperformance Philippines · Dasmariñas, Cavite

    • Handled 70+ customer calls and chats a day for a US telecom account
    • Kept a 94% customer satisfaction score
    • Trained 8 new hires on account tools

Education

  1. 2014 – 2018 · College / University

    BS Business Administration, Major in Office Management

    Cavite State University – Imus Campus · Cum Laude

  2. 2020 · Vocational / Technical

    Bookkeeping NC III

    TESDA Provincial Training Center – Cavite

  3. 2012 – 2014 · Senior High School

    Academic Track – ABM

    Imus National High School · With Honors

  4. 2008 – 2012 · High School / Junior High School

    Imus National High School

Skills

Things I work with

Technical skills

  • Email and calendar management
  • Customer support
  • Data entry
  • Lead generation
  • Bookkeeping
  • Social media scheduling

Software & tools

  • Google Workspace
  • Microsoft 365
  • HubSpot
  • QuickBooks Online
  • Canva
  • Trello
  • Asana
  • Zoom

Other skills

  • Fluent in English and Filipino
  • Clear written communication
  • Time management
  • Works in US and AU time zones

Credentials

Certifications and trainings

References

People I have worked with

  • Jennifer Walsh

    Founder & CEO, BrightPath Coaching LLC

    Current client

  • Engr. Roberto Mendoza

    Operations Supervisor, Teleperformance Philippines

    Former team leader

    Contact details available upon request.

Contact

Let’s work together

Tell me what you need and I’ll reply as soon as I can.